We love challenging the norms of our industry, by being transparent, responsive, professional and flexible. We believe strongly that businesses should show careful consideration for the local community, staff and the environment and our business is built on strong sustainability values.
Our company ethos is:
We will be known forever by the tracks we leave.
Native American Proverb: Dakota Sioux
This sums up our approach to our impact on the world around us.
Here’s what we’re doing to be mindful of the environment and ensure our service is top notch:
Quality of Service
Every bride and groom receives a tree after their wedding to plant
Our Marketing materials are carbon neutral
We look after all of our equipment meticulously to ensure that it lasts and is in the best possible condition for our customers
We use LED lighting where possible to reduce the power consumed at events we run
We choose our vehicles carefully based on their MPG performance and do not operate any HGV’s
We keep our mileage to a minimum by focusing our business on the South-East of England
We choose local suppliers over national suppliers
All our unique rustic furniture is hand crafted by us using locally sourced timber, limiting the environmental impact
Enquiries are responded to within 24 hours (if not immediately)
During events we are on-call 24 hours a day
Our staff are well respected and looked after, and this translates to passion and commitment to our customers, and a fun and empowered team. They are encouraged to go the extra mile, and given autonomy to make decisions.
Every event has a sign-off process to ensure the customer is entirely satisfied and every detail has been checked before handover
We adopt a can-do approach to all enquiries and events, going above and beyond to delight our customers
We select our suppliers carefully, choosing to work with businesses that match our own company ethos
Most of our tipi furniture is bespoke and designed from up-cycled materials which are sourced locally
We also operate a very strong team ethos within Events Under Canvas, with employee wellbeing at its core. We believe that happy, healthy employees deliver the best in customer service.